Salary : Up to $1,000 plus Other Benefits
Location : Phnom Penh
Job type : Permanent
Discipline : IT & Telecommunication
Reference : YAU64246

Job Description

​Business Process Analyst at an International Logistics Service in Phnom Penh, Cambodia

  • Responsible for transforming internal data management processes, integrating departmental workflows, consolidating data from disparate sources, and developing real-time, accessible dashboards on Power BI to provide uniform visibility of business indicator

  • Up to $1,000 plus Other Attractive Benefits

The Role

Responsible to optimizes data management, streamlines workflows, and enhances customer engagement through Power BI dashboards and Telegram chatbots

About the Company

Our client is a leading logistics company which is co-working with international managements, cross multi-cultural interaction with other branch offices throughout the world

Description

  • Analyze and streamline departmental workflows to eliminate inefficiencies, unify data management, and enhance collaboration using integrated tools

  • Design real-time Power BI dashboards to deliver accurate, accessible, and tailored business insights across departments

  • Develop and optimize Telegram chatbots to enhance customer engagement and streamline support

  • Implement data validation protocols and governance practices to ensure accuracy, security, and consistency across the organization

  • Work with stakeholders to define key metrics, train teams on dashboards, and drive continuous improvement in data processes

Requirements

  • Bachelor’s Degree in Information Systems, Data Science or related field

  • Minimum of 2 years' experience in data analytics, process improvement, or business analysis

  • Exposure to logistics industry is a plus

  • Proficient in Power BI or Tableau, with experience configuring dashboards from scratch

  • Experience with chatbot configuration, preferably on Telegram, and an understanding of automated customer service tools

  • Strong understanding of data modeling, visualization, and integration principles

  • Knowledge of MS Excel, MS Teams, and data validation best practices

  • Strong communication skills in English, written & spoken

Benefits

Bonus and Allowances

Career Growth Opportunities

A chance to work in an MNC company and have a lot of potential career development along with the growth of the company

For more information contact Yamin Aung on Telegram at @Yamin_Aung