Salary : Up to $800
Location : Cambodia
Job type : Permanent
Discipline : Call Center & Customer Service , Supply Chain, Logistics & Transport
Reference : DAU63624

Job Description

​Customer Service Executive (Export) at Global Largest Liner in Cambodia

  • Responsible to manage daily local export customers enquiries and bookings, as well as manage daily documentation related to export shipments and ensuring all export customer accounts requirements.

  • Up to $800

The Role

The ideal candidate's background for the role comes with experience in managing export customer accounts and documentation process

About the company

Our client is a global leader in container shipping, their worldwide teams of industry specific experts mean they can offer the customers round-the-clock personalized service ensuring to deliver fast and reliable transit times.

Description

  • Manage daily Local (Export) customers’ enquiries and bookings, as well as manage daily documentation related to export shipment, ensuring all export customer account’s requirements, and documentation sanction policies are being complied with

  • Manage daily Local (Export) customers’ enquiries and bookings

  • Manage daily documentation related to export shipment, ensuring all export customer account’s requirements, shipping instructions and documentation sanction policies are being complied with

  • Manage daily bookings release in accordance with equipment and space availability

  • Coordinate with Sales Department to verify on agreed service contracts to enquire validity of rates before acceptance of bookings

  • Manage freight rate input as per filed contract and agreed conditions

  • Prepare bookings daily reports of the accepted/ released bookings + space allocation reports

  • Handling local invoice issuance to customers

Requirements

  • Bachelor’s Degree in any field, though Business Administration field is preferred

  • Preferably 1 to 2 years of relevant experience from shipping or freight forwarding industry, though fresh graduates may be considered

  • Strong software application knowledge

  • MS Office applications (eg. MS Excel, Word, Outlook)

  • Good Communication and Interpersonal skills

  • Customer Service Oriented

  • Positive attitude with the ability to work under pressure

  • Meticulous with an eye for details

  • Team player

Benefits

Competitive Incentive + Allowances

Career Growth Opportunities

This a great opportunity to grow your career with Global Leader in Container Shipping Line

​For more information contact Derek Aung on Telegram @Derek9000