Salary : Up to $2,500 and other allowances
Location : Phnom Penh
Job type : Permanent
Discipline : Call Center & Customer Service Executive ManagementIT & Telecommunication
Reference : MPH60204

Job Description

​Senior Operation Manager at a Leading Ecommerce Group

  • Responsible in supervising and streamlining operational functions, with a primary emphasis on ensuring seamless operations, improving efficiency, and providing outstanding customer service and managing a team of team members, collaborating closely with cross-functional teams to attain operational excellence

  • Up to $2,500 and other allowances

The Role

Exciting opportunity for well-experienced senior operation manager who is looking for a challenging and rewarding career. Our client is looking for a seasoned individual to join their team in Phnom Penh

About the Company

Our client is a successful organization with high market position which will allow your career as senior operation manager to grow together with the organization

Description

  • Develop and implement strategies to optimize the operational efficiency of the client’s service

  • Lead and mentor a team of operation managers and coordinators, providing guidance and support to ensure effective execution of operational plans

  • Collaborate with cross-functional teams including technology, marketing, customer service, and finance to drive alignment and achieve business objectives

  • Monitor key performance indicators (KPIs) and metrics related to operational performance, identifying areas for improvement and implementing corrective actions as needed

Requirements

  • At least 5 years of experience in Fintech or Ecommerce industry

  • Bachelor’s degree holder and other related qualification will be advantaged

  • Native Khmer and Business English is a must

  • Has good experience in operation, know how to deal with customers, and business insights and solutions

Benefits

Basic salary and other allowances

Career Growth Opportunities

Along with the development of company’s business, there are a lot of ambitious growth plans to become an expert in your field

For more information contact May Pwint Phyu on Telegram @MayPwintPhyu